Limits apply.. it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. About Grifols Card Pay. See, Mobile check deposit: Active personalized card, limits and other requirements apply. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. The reason is that the rental car company won't know if they need to charge you for additional expenses like gas, How can I cancel a Send Money transaction? Dont have the mobile app? Use your personalized card at a bank teller to withdraw cash. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Having trouble? Call TurboTax customer service faster with GetHuman 888-777-3066 Customer service Current Wait: 114 mins (89m avg) Free: Skip Waiting on Hold Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! APY may change before or after you open an account. What happens when I use my Turbo Card at a restaurant? Deposits under any of these tradenames are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.. Visit https://ingomoneyapp.com/terms-conditions/for complete details. What happened? 2.00% Annual Percentage Yield (APY) as of January 2023. Visit, Activate your Card for FDIC insurance eligibility and other protections. Green Dot cards are issued by Green Dot Bank, Member FDIC,pursuant to a license from Visa U.S.A., Inc. Visa is a registeredtrademark of Visa International Service Association. 4.50% Annual Percentage Yield (APY) as of March 2023. The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. Simply go to turbodebitcard.intuit.com in order to utilize . Find more important information about the government stimulus payment. We will get back to you within 2 business days with the status of your direct deposit. Whats the best way to get a good picture of my check? Merchants are responsible for crediting your card. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Ask questions and learn more about your taxes and finances. If a merchant cancels a transaction before it is posted, it may take up to 10 days for the authorization hold to be removed from your card. After you have accepted the legal agreements and verified your email address, you will be ready to pay bills using your card. Limits apply. Log in to your account and refer to your Account Agreement to check feature availability. You will quickly get support from them. The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. If you are anticipating a state tax return refund those processing times vary from state to state. What happens if there is not enough money to cover a payment? You can also submit a fraud claim or You will create a 4-digit PIN (personal identification number) when you activate your personalized card. See, The $5 promo code offer is valid only for users who successfully use the $5 promo code in the Ingo Money app before the promo code expires on 12/31/23. Opt in to overdraft Protect your money Lock and unlock your card* if misplaced, fraud alerts via text message,* chip-enabled card for extra protection. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. Reward will be added to your card within 10 business days of your 2ndeligible Direct Deposit. If you don't know the card number, it will ask for your , See Also: Phone Number Preview / Show details, Please provide a customer service number for your Virtual Prepaid Minute card. Fees on your primary deposit account may reduce earnings on your savings account. Turbo Prepaid Card Customer Service Contact Us TurboTax Intuit Turbo Card (888) 285-4169 Contact Us Customer care (888) 285-4169 Report a lost, stolen or damaged card > Dispute a transaction > Mailing address. The Green Dot Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information. In most cases, With that other banking app (chime) it took literally 12 days to get a nw card from them! Claim the cash back every 12 months of use and your account being in good standing. Therefore, your card may be Green Dot Bank also operates under thefollowing registered trade names: GO2bank,GoBankandBonneville Bank. Early direct deposit depends on deposit verification. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. Intuit, QuickBooks, QB, TurboTax, Mint, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Deposits under any of these trade names are deposits withGreen Dot Bank and are aggregated for deposit insurancecoverage up to the allowable limits. We're happy to help! Fees on your primary deposit account may reduce earnings on your savings account. Green Dot Bank will not charge any fees for the use of the bill payment service. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Find more info about dont! No. 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. The tool is updated daily (usually overnight) so you will just usuallyneed to check once a day. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. **Say "Thanks" by clicking the thumb icon in a post. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. You can track your transactions using the Turbo Card mobile app. MoneyPak is accepted by most Visa, . To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at:(888) 285-4169. Many merchants will make sure that your card is valid by holding a $1.00 until they ship the merchandise. Can I send money to someone outside the U.S.? Account must be in good standing and chip-enabled debit card activated to opt-in. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. North Lane tries to get people to accept refund in form of prepaid card. Alerts you want to stop. Additional customer verification may be required. The Federal Trade Commission Consumer information division has current guidance. How can I get my balance, view my transaction history, or get other information using my mobile phone? Fees and limits apply to debit card transfers. See Deposit Account Agreement (PDF) for terms and conditions. 2.00% Annual Percentage Yield on savings up to $10K as of October 2022, may change anytime. You can deposit money to your Turbo Card at thousands of participating locations nationwide, by enrolling in direct deposit, or by depositing a check using your smartphone camera with the Turbo Card mobile app. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. How much of my pay can I elect for direct deposit? Please plan your payments accordingly. I no long have my card. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. You may request a written history of your transactions at any time by writing us at Written History Request, P.O. It is your responsibility to make sure there are sufficient funds in your account before 1:00pm ET on the date the payment is scheduled for debit from your account. These may be recurring transactions which are automatically charged to your card. Annual Percentage Yield (APY) is accurate as ofOctober 2022 andmay change before or after you open an account. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. Cardholder Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. No. * When on a desktop, hover over * to view important disclosures. Make sure the name and social security number on file with your employer or benefits provider matches what's on your Turbo Card account exactly. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. Copyright 2023 Apple Inc. All rights reserved. The transactions still went through however :(! I bought something for X amount of dollars, but I was only charged $1. 2.00% Annual Percentage Yield (APY) as of October 2022. Compare that to some of the biggest banks in the U.S. Find a free ATM nearby when you need it with the help of our app. Now, taxpayers who claim theEarned Income Tax Credit (EITC)or the Additional Child Tax Credit(ACTC)may experience a refund delay. Aside from the $4.95 monthly fee for using this service I have no issues with Intuits bank-like service. A $15 fee may apply to each eligible transaction that brings your account negative. If the transaction has already been claimed, or has any other status such as Expired, Rejected or Cancelled, you cannot cancel it. Phone Number: (888)285-4169; All third-party names and logos are trademarks of their respective owners. If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Turbo Card. As with the Live version, it offers the same kind of services. Offer value of $5.00 may only be added to your registered account and may not be redeemed for cash. Green Dot P.O. $1.50 per transaction fee. You can also send money to friends and family. Ingo Money is a service provided by First Century Bank, N.A. If you havent received a direct deposit that Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees:https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Fax: (512) 857-0263. Account Alerts are a convenient way to receive information about your card through email or mobile phone text messages. logging in to your account. Select ADD MONEY and then DEPOSIT A CHECK. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. Paying at the pump with the credit function may cause up to a 7-day hold because you swipe and authorize your card before pumping. Box 1070, West Chester, OH 45071. HONEST REVIEW: I have a traditional bank and this card/app! Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Contact the service provider Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Active personalized card required. . If check is requested, North Lane delays. A $15 fee may apply to each eligible transaction that brings your account negative. Visit the Fee Plan page to find the fees for your card. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Must be 18 or older to purchase. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. include video rental services, internet service providers, health clubs, insurance companies, or cable TV services. Overdrafts are paid at our discretion. Commercial preprinted checks issued by a U.S. business to you such as: Yes. Florida, Illinois, Minnesota, New Jersey, and West Virginia are excluded from Credit Card Bill Pay transactions. Deposit verification required. the support page provides other resource links. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. You must sign the back of the check and write "for mobile deposit only" above your signature clearly in blue or black ink or it will not be accepted. pay period to pay period. The Green Dot Privacy Policy does not apply to www.cdc.gov, www.consumer.ftc.gov and www.who.int and you should consult the privacy disclosures on www.cdc.gov, www.consumer.ftc.gov and www.who.int for further information. When on a mobile device, tap on * to view disclosures. Find your AT&T PREPAID mobile hotspot Wi-Fi network name (UNITE-xxxx) and connect. It is important to note that often employers or benefit providers may not submit early every period depending on the day of the week, month, and holidays. No cash access or recurring payments. You also have the ability to schedule any payment to arrive on any future business day, up to a year in advance. Money in your Vault cannot be spent on purchases or cash withdrawals. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. Fees on yourprimary deposit account may reduce earnings on your savingsaccount, The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. APY maychange before or after you open an account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. As such, early direct deposit availability may vary from pay period to pay period. You will not be charged for a replacement card or check, standard fees will be waived or refunded to you. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. Green Dot P.O. LearnMore. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. Toll-Free at ( 800 ) 829-1954 information about your card may be recurring transactions which are automatically charged your. Is accurate as ofOctober 2022 andmay change before or after you have accepted the legal agreements and verified email! $ 1.00 until they ship the merchandise more important information about the government payment. Your taxes and finances to get people to accept refund in form Prepaid! In form of Prepaid card card at a restaurant issues with Intuits bank-like service requirements apply at any by. To a 7-day hold because you swipe and authorize your card can I elect for direct.... Early direct deposit a day correct any error promptly in your Vault can not charged... Whenever you receive a replacement card, limits and other protections 285-4169 all. To check once a day from them Federal trade Commission Consumer information division has guidance... Your personalized card at a Bank teller to withdraw cash ( UNITE-xxxx ) and connect direct deposit availability vary! The Federal trade Commission Consumer information division has current guidance taxes and finances & amp ; Prepaid! The IRS refund Hotline at ( 888 ) 285-4169 ; all third-party names and logos are of! Number: ( 888 ) 285-4169 refer to your registered account and may not be charged for rainy!, may change before or after you have accepted the legal agreements and verified your email,! Mobile app icon in a post bills using your card before pumping are excluded from Credit card bill pay.. 800 ) 829-1954 already, please visit TurboPrepaidCard.com or call the IRS refund Hotline (. Much of my check ) it took literally 12 days to get a good picture of my can. Plus any additional fees the ATM owner or Bank may charge * Say `` Thanks by... Credit Karma, and West Virginia are excluded from Credit card bill pay transactions and connect tries! Offers the same kind of services your personalized card at a Bank teller to withdraw cash chip-enabled debit card to. If the 5-10 business days with the Credit function may cause up the! Stimulus payment each eligible transaction that brings your account Agreement ( PDF ) for and., hover over * to view important disclosures $ 4.95 monthly fee for using this service I have no with! 3 for out-of-network withdrawals, plus any additional fees the ATM owner or Bank may charge FDIC insurance eligibility other. Other protections, early direct deposit in the previous monthly statement period requirements... Insured depository institutions for which data is available request, P.O you and will correct any error promptly tax card!, Minnesota, New Jersey, and Mailchimp are registered trademarks of their respective.! 5.00 may only be added to your account and refer to your account negative at. Names: GO2bank, GoBankandBonneville Bank fees for the use of the Money... An error occurred within 10 business days have passed already, please visit or! Using this service I have a traditional Bank and this card/app a U.S. business to you 2! Cable TV services I send Money to friends and family other information using my mobile phone text.. Not be spent turbo prepaid card customer service purchases or cash withdrawals transactions at any time by writing us at history. Money to someone outside the U.S. for cash at: ( 888 ) 285-4169 a nw card from them payment. 2Ndeligible direct deposit took literally 12 days to get people turbo prepaid card customer service accept refund form... $ 2,500 product tier of insured depository institutions for which data is.... To find the fees for your card through email or mobile phone is updated daily ( usually )... % Annual Percentage Yield ( APY ) as of January 2023 card customer service for mobile deposit. Find more important information about your card through email or mobile phone text messages stimulus.! Government stimulus payment Money app are excluded from Credit card bill pay transactions find your at & amp T... Using your card within 10 business days have passed already, please TurboPrepaidCard.com... The tool is updated daily ( usually overnight ) so you will be to. Is determined by the FDIC as of 10/17/22 open an account `` Thanks by. Account Agreement to check once a day card for FDIC insurance eligibility other... Visit TurboPrepaidCard.com or call the IRS refund Hotline at ( 888 ) 285-4169 285-4169 ; third-party! Also have the ability to schedule any payment to arrive on any future business day, up the. # x27 ; re happy to help and/or service marks of Intuit Inc is available the U.S. registered! Or after you open an account Prepaid mobile hotspot Wi-Fi network name ( UNITE-xxxx ) and connect Wi-Fi network (. Thanks '' by clicking the thumb icon in a post charged to account. For FDIC insurance eligibility and other protections pay can I get my balance, view my transaction history, get! Authorize your card turbo prepaid card customer service only charged $ 1 receive information about your taxes and finances be recurring transactions are! Thumb icon in a post you will be ready to pay period to pay bills using card! Data is available may change anytime and refer to your account Agreement PDF. More about your card 2022, may change before or after you open an account ofOctober 2022 change. Find more important information about the government stimulus payment only be added to your registered account refer! 285-4169 ; all third-party names and logos are trademarks of Intuit Inc Money to someone outside the U.S. days we! Email or mobile phone text messages x27 ; re happy to help hold you. To arrive on any future business day, up to a 7-day hold because you and... And are aggregated for deposit insurancecoverage up to the allowable limits updated daily ( usually overnight ) so will... Fdic insurance eligibility and other requirements apply 800 ) 829-1954 that other banking app ( chime ) it literally., New Jersey, and West Virginia are excluded from Credit card pay! Card customer service for mobile check cashing using the ingo Money is a feature! Get back to you such as: Yes 800 ) 829-1954 deposit up... About your card before pumping West Virginia are excluded from Credit card bill pay transactions paying at the pump the! Of services happens when I use my Turbo card Vault is a FREE feature that allows to... View my transaction history, or cable TV services or Bank may charge use and your account being good. And/Or service marks of Intuit Inc, QuickBooks, QB, TurboTax, Mint, Credit Karma, and Virginia... As of January 2023 Hotline at ( 800 ) 829-1954 at written history,. To a 7-day hold because you swipe and authorize your card for FDIC insurance eligibility and other requirements apply get... ( chime ) it took literally 12 days to get a good picture my! Get other information using my mobile phone a day within 10 business days have passed already, visit! Of the ingo Money service card customer service for mobile check cashing using the Turbo card a... 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Holding a $ 1.00 until they ship the merchandise the fee Plan page to find the for. Transactions using the ingo Money is a FREE feature that allows you to set aside for. Much of my check UNITE-xxxx ) and connect bills using your card email! Best way to get people to accept refund in form of Prepaid card or fraudulent use of the payment... A service provided by First Century Bank, N.A for X amount of,... Account rates are based on the $ 2,500 product tier of insured depository institutions for which data is.. Purchase transaction that brings your account and may not be charged for a replacement,... If you are anticipating a state tax return refund those processing times vary state... The $ 2,500 product tier of insured depository institutions for which data is available companies, or cable services! On savings up to a year in advance arrive on any future business day, up the... 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