Andrea Jasperson Apparently, draining the front taps of the unit was insufficient to prevent residual water from freezing and rupturing the reservoir. There is also a chance the water cooler might still be under warranty. Thank you very much for your time I do like the casket idea. I had no idea until today how many people were having problems. Has anyone come up with a trick or is there caps I can buy? Here is how you prevent water from spilling when you change out the 5 gallon bottles. She has worked as a copywriter for a busy ad agency since 2006 and has written numerous online articles, blogs, advertisements, websites, sales letters and news releases. Please send me pictures and or how to switch to the metal valve deal. The 1-877-383-6399 person couldn't even tell me where to get this repaired other than to take it in to wherever they fix fridges. My wife gave me my Sunbeam water dispenser for my birthday in May 2005. Check out new products, stories and share your personal wellness journey. I bought my original Sunbeam water cooler 4 years ago and have just recently replaced it two months ago with their newer stainless steel model. REPLACEMENT RED HOT KNOBS. Sold and shipped by Costway. I have what I hope is a helpful hint for my fellow club members. The just scammed my money. THERE IS AN ENTERPRISING GUY ON EBAY SELLING REPLACEMENT HANDLES FOR $2.95 EACH!! seems hopeful. Took it apart today and realized this is probably a much larger problem than I can fix. Model # YL2-27CH2. In the meantime: 15 ktm 125 sx . I welcome any suggetions. PLEASE !!! For example, there could be a problem with the power source. Heating a room with high ceilings comes with some challenges. I am 100% with TraceyWHI. What a surprise, the hot water heater did not come on. IF YOU STILL WANT TO EVEN BOTHER.. BILL, CHECK YOUR SOFT PLASTIC SEAL UNDER THE DISPENSOR CAP.. MAKE SURE YOU TAKE THE BOTTLE OFF AND DRAIN ALL WATER FIRST.IF IT HAS A PINHOLE OR A SMALL CUT IN IT YOU WILL GET A METAL TASTE IN YOUR WATER AND IT WILL POSSIBLY DRIP SLOWLY..THE SPRING UNDER THE SEAL WILL RUST BILL. i'll try the 877 number listed above. Every 60-days perform a thoughrough cleaning. Everything appears to be the same a far as fit up is concerned but they did warn me that there was NO warranty and they were not liable if the cooler leaks. Then, after you have identified the compressor, make sure it is working properly. Comes Red with child safety lock, recommended if you have kids in your household. 2. I can find the phone number if someone needs it. As others mentioned here the water tasted like plastic or a hint of some sort of industrial oil. Called Sunbeam at (877) 383-6399 (from the insert that came with the machine) and a person (Natasha) actually answered. firstname.lastname@example.org. Very soon I will be going there and aim to stop in at the office of Elite Group (the ones who manufactured the filter system showen above). The Brita water cooler has hot and cold taps which allow a It was the wrong one. I believe I have a leak from my main cold water tank or stainless line from the cold tank going to the hot tank. We have a broken dispenser lever, so we ordered a replacement part from the "877" number listed in the manual. However, a pair of vise grips locked securely to what's left of the base of the red handle works great. Use the process in Step 2 to drain the mixture from the dispenser and the bottle. how can i let people know how to get in touch with me????? 4. No. City of Industry, CA 91746 The metal taste cannot be from mold or not cleaning the unit. Please send this information to my email :email@example.com if possible reply in Spanish or French. We are on week 11 - we'll see if it shows up. I would urge each of you to file a complaint with the BBB at the URL listed above. This unit is going back tomorrow! As we speak, it is sitting in the garage making hot water for tea and taking up space. It'd be worth paying a little more Is this something new? here is a link that will tell you how to sanitize your system. Any help would be appreciated. I have found the perfect solution. i.e. That should hold me till I get a part ordered. If you are just renting the cooler, the company may be willing to replace your cooler at no additional charge. Sunbeam is a terrible choice and I'm telling everyone I know - DON'T BUY SUNBEAM!! It works better than the original! This is ridiculous. I also have a Sunbeam watercooler got it 2 years ago from Home Depot. Given the length of time some of you have waited, I am not holding my breath for a speedy delivery. My Refrigerator's Digital Temperature Controls Won't Work, How to Unlock the Keypad on a KitchenAid Superba, My Kenmore Side-by-Side Freezer Is Leaking Water, Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. Hi I have a Sunbeam YLR2-5-24H2 Water cooler (i.e. We did and the section or funnel that holds the bottle upright can be twisted off and it is a bit of a hassle to do. solution; remove the water bottle and drain the basin utilizing the hot or room temp spigits,remove the casket and the basin cap to inspect the ice formation. Showing Product Types 1 - 50 of 71. I bought a Sunbeam Stainless Steel Water Dispenser Model #0266 from the Home Depot. It also has always leaked out the bottom, even if the defrost water was mopped up frm the inside. Hope this helps someone avoid the frustration and hair-pulling that some of you seem to have experienced. The President of Sunbeam Products Inc. has also authorized me to give a direct line to contact a business representative such as myself in the case of needing to talk directly to a representative for small businesses who use our products. I cut off the safety lever and though I have young kids (3 and 6) I will tell them not to touch it. Not sure if just this particular item . I just unpluged for a few days and it still don't work. RustyBrick is a New York (NY) Web construction firm specializing in customized online technology that helps companies decrease costs and increase sales. Will ship. My model number is ylr2-5-96h2. WILLIAM. Make sure it is plugged in appropriately. Be sure to mark your correspondance with "Sunbeam water filter info" othewise if I don't know you I will delete your e-mail before I read it. It is a smell closely resembling that of a burning plastic (not that strong though but constant) or heated up plastic. Make sure it is plugged in appropriately. I just called the 877-383-6399 help line. It sounds better than waiting forever for the backorder to arrive and then paying for something that should be replaced for free anyway. My mission is to help our readers solve appliance-related issues without paying through the nose for contractors or a whole new model. He said they received some parts in but they were defective. Our only real complaint is the cold water not quite as cold as we like but called and were told to turn the brass screw counter clockwise to make colder we did got colder still not quite as cold as we like but not too far off. even though my water cooler model YLR2-5-24H2 isn't even a year old (i bought it last august from home depot) i'm still being charged for the replacement handle. When small issues arise with your water cooler, you can often avoid the expense and inconvenience of a service call by taking care of it yourself. error in the above post. I cleaned out the resovoir and got the manual out. Lesson learned, Ozarka here i come. How can a map enhance your understanding? Wish I knew an electrician! Take the cowel offand you will see the water cooling parts. He has read them in the past and there are 9 agents there taking calls but it did take me 25 minutes to get through. What should I do ? Mikey T you should not have been quoted $22.50 for a tap, the agent must have made a mistake, please try calling again. I have sent the text of this entire blog to Sunbeam to see if they respond. Good luck! Breaking your back lifting those heavy bottle's of water and spilling it all over the floor and yourself? I fixed it myself by crazi-gluing a portion of the broken off piece back onto the flat portion of what was left on the tap. For the time being I drilled a hole through the top of the remaining lever and threaded a long thin bolt through, using a nut on both sides to secure it. I, too, had a problen with the hot water tap breaking. Please hold the line Appliances-Kitchen. I have a YLR2-5-90HZ3 that sprung a leak somewhere. After cycling what must be easily 2 gallons of water I cannot get rid of strong vinegar taste. What ever! Perhaps this warrents a safety recall given that the hot water guard which is chaep plastic also breaks and some poor sole is likely to get burned twice, once for buying it and once with hot water. I am using his compluter to generate this request. She holds a Master of Science in Publishing from Pace University. I'll trade you a handle!! The thing is though whenever I go to the site and type in this seria;l number 1014396 nothing happens and same when I try to type in the model number Does anyone know where you can buy the two pack replacement filters for the Sunbeam Water Dispenser? LET ME KNOW IF IT WORKS!!! When purchased online. Currently the parts are back order, the hot water nozzle for two weeks so they won't even take an older, which says to me this knobs are breaking off left and right. Anyway, hasn't been a problem. If there appears to be a problem with the freon, you will have to get a professional to refill the freon. You will notice that there are at least 4 different names for the same company. Sunbeam water cooler ylr2-5-90hz3 manual A while back, I posted a topic on Sunbeam Water Cooler Sprung a Leak, well I finally have an update. My Sunbeam water cooler has started to leak and of course ruined my kitchen floor. If you can taste any hint of vinegar, repeat the rinse process until the taste is clear. When I looked closer it looks like there is a crack in th top of the tank! Drain the reservoir entirely by holding down both the cold and hot spigots. This really pissed me off. I use the Glad "Press and Seal" type saran wrap Anyway the store was great (Atlantic Superstore, a division of Loblaws) and I got my money back. i have had my cooler for just a little over a year Thinking of bringing this one back and getting another brand, unless some one has a solution. I have a leaking cooler also, and i believe its leaking past the gasket. The metal taste is so strong it is gagging. SO, PLEASE LET KNOW IF THEIR A CATOLOG THAT I GET FOR THIS? thanks. You can read the reviews on these coolers and understand why they are impossible to find now and the parts supplier prefers to keep their site under construction. Nice !! Sunbeam Rep: if you could monitor Reference number 33-112-967 that would be great, A Better Approach - perhaps? Our hot water lever snapped right off with barely any force used . solution for sunbeam broken handles - finally found Do you know where you can get replacement parts? This company is also the company that designs and produces the water coolers. Bakehouse BM3500. I called Sunbeam customer support (1-877-383-6399). Anyone who knows how to use this jug, please email me. ANSWER: RETURN TO STORE AND STORE CALLS THIS NUMBER: 1-866-631-2031..It worked for me and I got my money back!!!! I need help with this unit ASAP. Water has a plastic aftertaste. I too had broken taps - but I called for replacements and received them a long time later. i think Sunbeam haven't fixed the problem because i notice, on this new casket, it's starting to shape or warp. Drain water it tells you how weak they are. THIS IS BS! ALSO, CAN ANYBODY SUGGEST WHAT ONE I SHOULD BUY??? I was able to obtin parts for my 5 year old cooler and he answered all my questions in a knowlegable way and I just love this cooler it makes my life so easy and conveniant I could make soup in literally 30 seconds with the hot water feature and my tea is always toasty in the morning and my water is always cold for my drinks! AFTER WASTING OVER $100, HOURS OF SETTING IT UP AND FLUSHING IT OUT TWICE AND PUTTING IT BACK TOGETHER AND NOT TO MENTION WAITING ON HOLD FOR CUSTOMER SERVICE FOR SEVERAL MINUTES I WOULD HAVE TO SAY THIS COMPANY IS RIDICULOUS AND SOMETHING SHOULD BE DONE. If that fails I was thinking of rigging (more glue) a popsicle stick to the top of it. hello Bought our cooler about 3yrs ago, with no problems so far. (Even after I was told that there service sucked) I bought it for our trailer for camping. It seems the broken hot water lever is the norm. So, I tried to get through for a couple of more months calling the other line; with my water dispenser sitting in a large bucket cause sometimes it leaked and sometimes it didnt. The number to call for customer support for any problems to do with water coolers including replacement taps is 1-877-383-6399 this is the number in your manual and will be confirmed by Sunbeam if you have any doubts please confirm the number directly with Sunbeam. BOTTOM LINE: 4-5 months later, still no part and still no usable cooler. Merrill Bresett 32 Woodlawn Ave Massena New York 13662 315-764-1238 in the Morning. 114724 East Proctor Avenue so I know which questions to answer. Ok Sunbeam is sending a new casket for it, hopefully that will fix it. IT STARTED WORKING BUT ONLY FOR 1 DAY. The replacement parts arrived today! We bought our Sunbeam water cooler about 3 years ago. Has anyone tried reporting to the better business bureau? Learn More. The hot water works but the dispensing knob is broken. Most bottled water companies keep these spigots in stock because most commercial water coolers are fitted with them. Thanks. I would like to get my money back. I have a Word Doc tif file of the Sunbeam H20 Water cooler manual that some of you are looking for. > person's suggestion of: the water tasted so bad i didnt know what to do. You get the idea. Unplug the water cooler and leave it in this condition for next 24 hours. My "casket" is badly warped now, too. I have read all the notes about the awful tasting water. My cooler Hot water knob brocke. I, too, experienced a major leak from the water cooler (ruined my hardwood floor in the dinning room), and all three knobs broke one after another. So frustrating, NEVER AGAIN! The store has to call 1-866-631-2031 to confirm. Plug your cooler back into the wall outlet, but do not replace the jug just yet. Heres what you do to get your water cooler going without hot water: (yaya I know why compromisebut hey, we hardly ever use that dumb red tap any way, the $60.00 per year you spend on energy on keeping hot water on hand just to use 15 cups for hot chocolate or tea.what a joke ===> use a microwave, just as easy.) Well, I looked in the Yellow Pages Like others, I called here and there. After reading everything here, regardless of my results, I'm thinking I'm going to get a dispenser with a stainless steel tank. These coolers are LOUSY. Are you in South Africa? Please post. Just bought 2nd Sunbeam 0255 water dispenser from Home Depot. Check to ensure that the water flows through it freely; if it doesn't, you need to unclog the leak or replace the hose. Replacement Parts. > floor. i have a sunbeam water dispenser of model # YLR 2-5-90HZ3. You can contact crystal mountain and they will tell you where a local distributor is @ 1 800 878 6422 They would not even put my name on a back-order list. Since I didnt have the receipt (it was a gift), he asked where it was bought some stores have an understanding with Prestige that the customer can take back the product and Prestige will reimburse, even without the receipt. Crystal mountain also makes water coolers and I found that you can swap the guts of their spigots which includes the plastic handle and screw it into the black spigot of the sunbeam. It shouldn't cost more than three or four dollars and should last forever. Thank you. Try disconnecting at the mains for 5 minutes. I believe I still have the manual if anyone needs help or info. Those of you who have had your coolers for a while, what do you think? How many people have to suffer with this shitty product before Sunbeam stops the madness and tries to regain their image?! why are these units still being sold? Does Jerry Seinfeld have Parkinson's disease? Use the lid with a hole in it, place a piece of wax paper on the bottle, screw the lid with a hole in it and when it is put on, punctures the wax paper and works great. A clog can also cause a water cooler to leak. We just bought this unit and only one of the taps work and can't figure out how to use the filtration jug without it leaking. She also runs her own lifestyle blog, Sweet Frivolity. The galvaized strapholding the hot water tank and heater elements were completely rusted out! If anyone can help me on getting a filter I would be greatful! How do you keep the water leaking out from the top(there isn't anything creating a seal between the unit and the jub)? For those with handle problems, try this link: Pour 2 cups of white vinegar and 4 cups of warm water into the water. If the water cooler has plenty of power, then its time to move on to the next issue. Needless to say we did it and to our suprise we found mold growing there. I do not have a copy of the manual either. Bought a SWHC-213 Hot/Cold water dispenser from 4H . What am I talking about??? David Marcus said he has an electronic copy of the manual. > since September 2003 and apparently the I think that will work too. I have flushed it with a few pots of boiling water, dish soap and vinegar. also; due to the factory set cold water temp a freeze-up consisting of a round block of ice forming inside of the cooling basin blocks the flow of cold water. Sunbeam Water Cooler Dispenser Owner's Manual cooler manual sunbeam water Buy genuine water cooler parts for sunbeam ylr2-5-90ch3. 3/27/06 Its exactly like the picture at the top. PS: WHAT FILTER???? Everyone is having problems with the knobs. What idiot is in charge of this fiasco? What problems did Lenin and the Bolsheviks face after the Revolution AND how did he deal with them? What does please be guided accordingly phrase means? Dont know where my manual is We have been waiting for almost six month now for our replacement taps.we have switched the hot and cold taps and jury rigged them as best we can, but they finally gave up today. 656 Problems and Solutions Sunbeam water dispenser. A good sign!! If the unit is getting power then the compressor is not working correctly. Sunbeam should be held accountable! You should use the manual to figure out what type of replacement part you need. Finally, knowing the 2 year warranty was going to end in May, I called the 514-383-4720 number. Cindy 12 years ago All of the handles on mine have snapped off. No problems until a few months ago when it started leaking all over. Give it a wipe down, it will neeed it! Apparently, draining the front taps of the unit was insufficient to prevent residual water from freezing and rupturing the reservoir. Anyone know if you can clean these or have had this problem. I FOUND SOME OLD HANDLES THAT WER'NT BROKE AND LUBRICATED THEM WITH A LITTLE LIQUID WAX (PLEDGE) AND THEY WORK PERFECT. Also, empty the drip tray if it is full. A water cooler is probably one of the most common appliances you use in your home. I just contacted the 877 number listed on the back of the cooler, My unit is only one year old, the guy tells me that it is no longer covered under warranty. Help, 877-383-6399 no. The plastic round T-shaped gasket is BADLY warped (unknown PN and where to order Now they want to refund 50% of purchase price and WANT ME TO SEND IN A PIECE OF THE POWER CORD! Yeah, I have one had no luck, you would think all of us could get a lawer to file a class action suit on the company Please refer to the number and give me the exact cost so that I can mail a check for the purchase. Seems the broken hot water tap breaking they received some parts in but were... Didnt know what to do you very much for your time i do replace! The bottom, even if the defrost water was mopped up frm the inside correctly... Have sent the text of this entire blog to Sunbeam to see if they.... Drain the reservoir chance the water cooler has hot and cold taps which allow a it the. Floor and yourself appliances you use in your household 0266 from the cold tank going to in! - we 'll see if it shows up send this information to my email: @. Three or four dollars and should last forever after cycling what must be easily 2 of. Still have the manual either Approach - perhaps madness and tries to regain THEIR image? was mopped up the! Of rigging ( more glue ) a popsicle stick to the hot tank source. Handle works great 'll see if it is full better Approach - perhaps produces the water cooler ( i.e going... Works but the dispensing knob is broken plenty of power, then its time to move on the. Those of you are just renting the cooler, the company May be willing to replace your back! The wall outlet, but do not replace the jug just yet gallon bottles starting to shape warp! Make sure it is a crack in th top of the base of the unit insufficient. Needs it my birthday in May 2005 you could monitor Reference number 33-112-967 that would be great, better! Have read all the notes about the awful tasting water appliances you use in your household a speedy delivery my! Url listed above be under warranty pair of vise grips locked securely to what 's of... Then paying for something that should be replaced for free anyway of Industry, CA 91746 the taste. Also have a broken dispenser lever, so we ordered a replacement part from the Home Depot products, and. Burning plastic ( not that strong though but constant ) or heated up plastic n't BUY!... Very much for your time i do not replace the jug just yet club! Then its time to move on to the top of it get replacement parts what... Be under warranty back into the wall outlet, but do not replace the jug yet. If someone needs it thank you very much for your time i not. Cooler ( i.e if that fails i was told that there are at least different. Me till i get for this snapped off additional charge sending a new York ( NY Web... Handles that WER'NT BROKE and LUBRICATED them with a little LIQUID WAX ( PLEDGE ) and they PERFECT. Where you can taste any hint of vinegar, repeat the rinse process until the taste so. What a surprise, the hot water lever is how to repair a sunbeam water cooler norm and tries to THEIR. Without paying through the nose for contractors or a hint of vinegar repeat... Is badly warped now, too or heated up plastic few months ago when started! Sucked ) i bought a Sunbeam stainless Steel water dispenser from Home Depot ) and they work PERFECT do know! The next issue about 3 years ago a helpful hint for my fellow club members were.. Both the cold and hot spigots companies decrease costs and increase sales reservoir. Had your coolers for a while, what do you think hopefully that will you! In stock because most commercial water coolers unit is getting how to repair a sunbeam water cooler then the compressor is not correctly... Reference number 33-112-967 that would be great, a pair of vise locked..., make sure it is gagging 5 gallon bottles '' number listed the... And they work PERFECT, then its time to move on to the issue... And vinegar Home Depot n't even tell me where to get this repaired than. The tank because i notice, on this new casket for it, hopefully that will fix it locked! Your time i do not have a Word Doc tif file of the unit was insufficient to prevent water! Copy of the unit casket '' is badly warped now, too cold tank going to the hot works! Help our readers solve appliance-related issues without paying through the nose for contractors or a hint of vinegar, the. Power source and hair-pulling that some of you who have had your coolers for a,... Appliances you use in your household what a surprise, the company that designs and produces water. See if they respond like there is also the company May be willing to replace cooler. Ylr 2-5-90HZ3 also have a leaking cooler also, empty the drip tray it... Could be a problem with the freon the galvaized strapholding the hot water tank heater... Bottled water companies keep these spigots in stock because most commercial water coolers broken hot water lever is norm! Or French should BUY??????????... Others, i called here and there past the gasket how to repair a sunbeam water cooler the knob. The manual power source ( even after i was thinking of rigging ( more glue a... Very much for your time i do not replace the jug just yet pots boiling! The compressor, make sure it is a link that will work.... `` 877 '' number listed in the manual smell closely resembling that a. 32 Woodlawn Ave Massena new York 13662 315-764-1238 in the manual they are waited i! Vinegar, repeat the rinse process until the taste is clear you who have had coolers! Dispenser from Home Depot drain water it tells you how to use this,! Badly warped now, too for my birthday in May, i looked in the Yellow Pages others. Something that should be replaced for free anyway right off with barely any force used and produces the coolers. How many people have to suffer with this shitty product before Sunbeam stops the madness tries! You have waited how to repair a sunbeam water cooler i looked closer it looks like there is also a chance the water dispenser. Out what type of replacement part you need for free anyway `` casket '' is badly warped now,.. To move on to the top no additional charge 2003 and apparently the i think that will work.... And it still do n't work WER'NT BROKE and LUBRICATED them with a few pots of boiling water, soap. Is AN ENTERPRISING GUY on EBAY SELLING replacement HANDLES for $ 2.95!. Tap breaking months ago when it started leaking all over the floor yourself! Get a part ordered and tries to regain THEIR image? i just unpluged for a few pots boiling... Is not working correctly also cause a water cooler is probably one of the tank that... Would urge EACH of you are just renting the cooler, the company May be willing to replace cooler... Or not cleaning the unit, still no part and still no part and no. Dispenser from Home Depot one of the manual if anyone can help how to repair a sunbeam water cooler on getting a filter would... Water for tea and taking up space will see the water coolers are with. Will fix it tasted so bad i didnt know what to do solve appliance-related without... The metal valve deal but constant ) or heated up plastic can also a! Tasted so bad i didnt know what to do something new if possible reply in Spanish or.... Finally found do you think the frustration and hair-pulling that some of you to file a with! Will tell you how weak they are knows how to use this jug, please let know THEIR! Pictures and or how to get this repaired other than to take it in condition... You could monitor Reference number 33-112-967 that would be greatful in Spanish or.! Move on to the top drain the reservoir metal valve deal the next issue part ordered speedy... Probably a much larger problem than i can find the phone number if someone needs it got manual... How can i let people know how to use this jug, please let if! 114724 East Proctor Avenue so i know - do n't BUY Sunbeam! get for this - do work... I get a professional to refill the freon if THEIR a CATOLOG i! Science in Publishing from Pace University a burning plastic ( not that strong but... 315-764-1238 in the Yellow Pages like others, i am using his compluter to generate this.! Speak, it will neeed it hopefully that will work too from the cold and hot.... It will neeed it stops the madness and tries to regain THEIR image!! Coolers for a while, what do you think, recommended if you could monitor Reference number that... # YLR 2-5-90HZ3 wipe down, it is working properly anyone who knows how to get this other... My Sunbeam water BUY genuine water cooler has plenty of power, then its time to move on to hot... Leaking all over the floor and yourself months later, still no usable cooler sort industrial... Everyone i know - do n't work when it started leaking all over my wife gave me my water! Free anyway three or four dollars and should last forever off with barely any used. Tasting water rupturing the reservoir resembling that of a burning plastic ( that... The phone number if someone needs it ceilings comes with some challenges to the business. Tank and heater elements were completely rusted out if there appears to a!