What Is 2-Way SMS Messaging?
Easy! It’s a online service like ours—that lets you send and receive messages. Thousands of businesses choose 2-way SMS service to provide support, close deals, and connect with customers. Why? Because everyone knows how to text. So why not reach people with the channel most familiar to them? With SwiftConnect, you can get a new number just for text messaging.
Receive and Reply to Messages
Our 2-way text messaging service makes it easy to strike up a conversation. Every plan comes with unlimited contacts, and all incoming SMS messages are free!
- Reply directly to your contact
- Unlimited Contacts
- Add emojis to your message 😂
- Create templates for standard replies
Keep Your Team In-The-Loop
Stay organized and provide a better customer experience. Leave private notes or comments only you and your team can see.
- Have behind-the-scenes conversations
- Collaborate on tough questions
- Never forget important details
Stay on Top of Conversations
Chat with multiple customers at once, and don’t let anyone fall through the cracks. Our 2-way messaging features are designed to optimize your workflow.
- Chat with multiple customers at the same time
- Instant response to customer
- Handle customers with professionalism
- Send clickable links for customer download or viewing