Automate Your Responses

You can set up triggers to automatically respond to common queries and requests for information.


In a SwiftConnect campaign, you can set up keywords to automatically respond to common queries and requests for information. For example, you can set a CONTACT trigger that will automatically reply with your business’ contact information when a subscriber texts that keyword to your number.

Setting Up a Trigger
After logging in to SwiftConnect, go to Keywords and either edit an existing keyword or create a new one. Compose your auto-confirmation message.

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