There is much regulation when it comes to SMS marketing. The good thing is we handle most of this for you so you stay compliant.

The phrase HELP and STOP message is a line of text that tells the end user how to get help regarding the SMS campaign and how to stop or unsubscribe from the campaign. This message is a mandatory requirement and needs to be included in all SMS campaigns using US Toll-Free numbers.

HELP Message

When a user types HELP or INFO they will receive the following message:

Text “STOP” to stop receiving any message from this number. Text “START” to start receiving messages again from this number.

STOP Message

When a user types STOP, END, QUIT, CANCEL or UNSUBSCRIBE the user is immediately remove from the SMS campaign.