How do I increase or decrease my site limit?

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To increase or decrease the amount of sites that are available please submit a support ticket. Billing changes to the subscription will also be made to coincide with your new site limit.

How does the Captive Portal feature work?

cjkeeme

The captive portal feature is intended to allow users of the network temporary access to the network. This is needed as the first time they login to the WiFi they will need to check their email to finalize the setup of their account. If a user already has their account setup they can use the captive portal to add a … Read More

Need a specific feature added?

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If you are in need of custom development of a specific feature we may be able to accommodate. Send an an email to jeff@myswiftconnect.com with your specific feature request and we will get back to you on the pricing for your custom feature.

Your secret token is not valid?

cjkeeme

If you or one of your users receive the error ‘Your secret token is not valid’ when attempting to setup a new password or change an existing password the solution is simple. Here is an image of the error: There are two reasons for this error:

How to create multiples sites?

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If your license supports creating multiple sites, then creating additional sites is easy. Simple follow the instructions in the ‘How to setup your first site’ article.

What is a MAC address?

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Media Access Control address (MAC address) is the unique identifier of a network adapter. The MAC address is a 6-digit hexadecimal number, which is normally written as a twelve character alphanumeric string with a colon (:) or other separating character after every second character: Example of a MAC address: 00:00:00:a1:2b:cc If you computer has more than one network adapter (for … Read More