Why use toll-free SMS instead of a regular local phone number SMS?

Text-enabled long code or local area code phone numbers are a great option for those needing lower volume messaging.  This can include scenarios such as, appointment reminders, non-profits organizing volunteers and a company keeping in contact with their workforce.  These are a few valid case use scenarios for text-enabled long code or local area code phone numbers.

Many use cases require higher rate limits and volumes. Toll-free texting allows for use cases were volumes and sending rates are higher as in a SMS marketing campaign.  Toll-free is the option to use to keep in contact with a large user base (stadium marketing, restaurant offers, etc).  If you’re not exactly sure what you need reach out to us and we can help you choose. 

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